Bank, finance, insurance

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The Banking, Finance & Insurance sectors are undergoing a profound transformation, driven by technological advancements, regulatory changes, and growing customer expectations for personalised digital services. The integration of Artificial Intelligence (AI), the shift towards super-applications, and the rise of digital payments are redefining traditional operational models.

"Financial institutions must now combine innovation and security to meet customer demands while safeguarding their data against a rapidly growing cyber threat."

ANTICIPATING CHALLENGES, LEVERAGING OPPORTUNITIES

Banking & Finance: digitalisation and security

  • Transition to Super-Applications: The convergence of financial and non-financial services (payments, savings, investments, insurance, crypto, cashback) to provide a seamless and integrated customer experience.
  • Cybersecurity & Resilience: Compliance with new regulations (DORA, Basel III, GDPR) and enhanced protection against cyber threats (ransomware, phishing, deepfake).
  • Innovation and Sustainable Finance: Adoption of secure and sustainable technologies (blockchain, green AI) to balance performance and regulatory commitments.

Insurance: compliance and customer experience

  • Regulation & Compliance: Ensuring compliance with Solvency II, IFRS 17, and adapting to evolving regulatory frameworks.
  • Advanced AI Integration: Personalising offerings, improving risk management, and optimising customer relations.
  • Fraud and Cyberattack Protection: Strengthening authentication tools and securing sensitive data.
77%
projected increase in the value of digital wallet transactions between 2023 and 2028
30%
annual growth rate expected for the adoption of generative AI in banking by 2026
+300%
increase in ransomware attacks targeting the financial sector in 2024

MCA, BY YOUR SIDE TO OVERCOME YOUR CHALLENGES

In Banking & Finance:

  • Cybersecurity: Securing banking infrastructures and ensuring compliance with DORA, GDPR, Basel III regulations.
  • Move to Cloud & Applications Life Cycle: Modernising banking systems and implementing secure cloud solutions.
  • Data Intelligence: Advanced data exploitation to optimise risk management and enhance the customer experience.
  • Payment Terminal & ATM Management: Support and maintenance of ATMs and terminals to ensure maximum uptime.

In Insurance:

  • Project Management & PMO: Overseeing compliance with Solvency II, IFRS 17, and regulatory developments.
  • Automation & AI: Deploying tools to enhance offer personalisation and claims management.
  • Fraud and Cyberattack Protection: Strengthening authentication tools and cybersecurity mechanisms.

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